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Frequently asked questions

How long will it take to install a system?
A solar system will typically take 1-2 days to be installed.

What size of system will I need?
Systems are designed primarily on the number of occupants not
on the size of house. The collector area will depend on the hot
water needs of the household and type of collector chosen.

Will they generate all my hot water?
To get the best out of them, I expect to monitor the temperature of the hot water cylinder to use the heated water at the optimum time, thus allowing the system to re warm so I have hot water during the evening and through to the morning. This might mean running the washing machine to suit the heating from the panels. However, I expect to have more hot water overall from the panels than from running my boiler at set times.

Will the system work in the winter?
Although there is enough sun in the winter to preheat the water
you will require a conventional water heating system back-up
during the winter and for when demand is high.

Can I switch my boiler off during the summer?
I expect to switch my boiler off sometime in April and run all my hot water from the solar panels. This is what is reported by most users of our solar panels.

Will a system work with a combi-boiler?
Possibly, but it will affect the cost of installation.

Do I need planning permission?
Planning permission is not normally required for a system
unless you live in a listed building or your property is in a
conservation area.

Will it require regular servicing?
Most modern systems are virtually maintenance free, however,
you will be given advice on maintenance & advised on any checks
you will be required to conduct.

What guarantee will I get with my system?
Panels are covered by a 10 year warranty and all system
components are covered by a 2 year parts and labour warranty.

How long will the system last?
Modern systems are expected to last for at least 25 years.

What if I have a flat roof!
As long as there is a suitable point to mount the panels, there is standard bracketing that allows them to be mounted at teh correct angle. They need to be facing in a general southerly direction without any significant barriers between it and the the sun such as trees or other houses.

What are the benefits?

  • A typical system will cut your heating bills by up to 90% in the summer and up to 30% in the winter, on average this equates to approximately 50-70% reduction in your costs.
  • You can reduce your carbon dioxide emissions by anything from 400-750kg per year.
  • Modern technologies allow solar panels to make the best use of the british climate, even in cloudy/broken sunshine.
  • Your house value will increase, possibly covering the costs, if not more. A recent survey by MORI found people are willing to pay up to £10,000 more for a home built to high environmental standards.

What do the following terms mean?

Active Solar
Using a collector, for example a solar panel, to capture the sun’s energy and use it to heat water or convert it to electricity.

Solar water
Water is pumped through a solar panel and heating heated by solar energy, the heated water then flows through a heat exchanger, warming the water in your hot water cylinder.

Evacuated tubes
a type of solar water heating panel. Evacuated glass tubes collect the sun’s energy and heat glycol running through a container
at the top of the tubes. Water does not flow through the glass tubes.

How does solar work and what are the benefits?

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Solar myths - smart solutions

Solar fiction...

  • Britain is not sunny enough
  • We don't use much hot water
  • Solar energy is too expensive
  • Solar energy is not efficient enough
  • It won't make any difference to the environment

Solar fact...

  • Smart Energy systems use diffused radiation form the sun - not direct sunlight
  • You use hot water all year round
  • It has never been cheaper! You pay for it out of money you will spend anyway
  • Smart Energy collectors are 94.8% efficient, giving working all year round benefits - even on cloudy days
  • Climate change is a fact! Any contribution to a better environment for future generations is better than no contribution!

Global WarmingThe Proof
UK Solar irradiation:
Annual Total kWh/m2

Map showing average solar radiation on a 30 degree incline facing due south:

Smart Energy Savings
When calculating fuel cost savings using a solar system, many variable criteria have to be taken into account:

  • Amount of daylight
  • Temperature of water stored in cylinder
  • Amount of water stored in cylinder
  • Temperature of water at the tap
  • Amount of hot water used
  • When hot water is used
  • Number of people in house
  • What proportion of energy is used for hot water.

All of these will be different for each household, so it would be irresponsible of Smart Energy to state a percentage saving on a given fuel bill.

What we can tell you is:

  • The system will provide up to 68% of year round hot water
  • Fuel bills have nearly doubled in the last 5 years
  • Fuel bills are likely to continue to rise
  • You are paying to heat your hot water anyway
  • The system will reduce your fuel bill
Tel: 01322 284555
© 2008 Save Money With Solar. A division of G5 Services Limited. G5 Services.